LEAD Childcare provides ‘approved’ care which means families may be eligible for Child Care Subsidy (CCS). Please contact Centrelink for more information or to find out your entitlements.
The Child Care Subsidy helps you with the cost of childcare, ask one of our friendly Centre Managers for more information or follow the link below.
Changes to CCS from 10 July 2023:
To assist in helping you determining what your future rates may be, please follow the link to the CCS Calculator at StartingBlocks.gov.au to find out more information.
If you have any questions, please do not hesitate to contact your Centre Manager.
Find our nearest LEAD Childcare Service
Let us know you’re interested by submitting your enquiry here
Your Centre Manager will be in contact to arrange a tour or you can book a tour online!
Pop down to your service of choice for a tour and see what they offer.
At the end of your tour you will be given a Pre-Enrolment Form to fill out which helps us connects you to CCS. You will also receive a full Enrolment Pack to take home with you.
You will need to confirm your enrolment with LEAD Childcare on your MyGov app.
Return your enrolment forms to your LEAD Childcare Service.
Click here to download the latest version of our Family Handbook
You can choose from two LEAD Childcare Merchandise packs. Talk to your Centre Manager about what is available!
You are ready to drop your little one off for their first day!
If you would like to take holidays at any time during the year, all our services offer a discount of 50% off your gap fee for a limit of two weeks per child per financial year. These must be taken in week blocks (Monday to Friday) and will only be granted if your fees are up to date prior to your holiday commencing. Please be aware that these absences will count towards your annual total allowable absence that are funded by CCS.
Old paper sign in/out sheets are now a thing of the past, iCheck In helps us better manage and record the exact drop off and pick up times for your child. You also have the ability to confirm any missed attendances and record absences. You will also be able to view and acknowledge any important messages from the service.
In the case of an emergency, the iCheck In advantage is that your details are already electronically recorded and can be accessed anywhere, anytime by our staff to ensure your child’s safety.
If you have to collect your child for an appointment and return the child the same day, the system has the capability of recording multiple time entries in one day.
We take our families feedback very seriously. Any complaints or concerns that cannot be answered by your Centre Manager need to be addressed by Senior Management in writing to: [email protected] as per LEAD Childcare’s Grievance Procedure. We are here to help you and ensure you are happy with the service and the quality of care your children receive. A full investigation will be conducted into the complaint and the appropriate action to rectify the concerns will be undertaken.
We encourage families to speak with their room Educators on a daily basis to exchange information. If you need to discuss your children’s development in a more formal setting, appropriate time can be arranged with your Centre Manager to ensure the meeting is not interrupted by the routine of the day. Your Centre Manager and Educators welcome discussions regarding any concerns or aspects of your children’s development or care that you may have.
In the event of a medical emergency where your child requires hospitalization or an ambulance, the Centre Manager or Responsible Person in Charge has the discretionary powers to seek immediate professional medical attention at the expense of the parent. All attempts will be made to contact parents, guardians or emergency contacts once this call is made. A Senior Educator will accompany the child to hospital in the ambulance.
Yes we do! Parents are given prior notice of any excursion and are requested to sign an authority form. Each service ensures correct Educator : Child ratios are maintained at all times according to State Government requirements. Strict guidelines are followed when on excursions. Children are provided with clearly labelled LEAD Childcare Service name badges before they leave the service.
All LEAD Childcare Services provide morning tea, lunch, afternoon tea and late snack (after 5pm).
For the currently monthly menu for your service, click on your services location. If your child has an allergy, please notify your Centre Manager to ensure your child is not put at risk.
LEAD Childcare is a family-owned company, with a passion for providing quality Childcare and Education. LEAD Childcare are Early Childhood Education and Care Centres that inspire to be places of and for learning for all children, educators, parents, and its communities, together forming ‘a learning community.’
A Home away from Home
At LEAD Childcare, we believe in co-creating nurturing and inclusive environments where children can thrive, explore, and develop to their fullest potential. Our philosophy is centered around the holistic growth of each child, fostering their physical, emotional, social, and cognitive well-being. We aim to provide a warm, inviting atmosphere that feels secure and safe. This allows children to feel comfortable, loved, valued, supported and safe to explore their world.
We recognise that every child is a unique individual with their own strengths, interests, and learning styles. We embrace a child-centered approach, tailoring our approach to learning to meet the needs and abilities of each child. We believe in empowering children to become active participants in their own learning journey, encouraging curiosity, creativity, and critical thinking.
Cultural Diversity and Inclusion:
We celebrate and value the diverse backgrounds, cultures, and experiences that each child, family, and community bring to our Centre. We promote an inclusive environment that respects and appreciates our First Nations People, fostering an atmosphere of understanding, empathy, and acceptance. We incorporate multicultural activities, stories, and celebrations to broaden children’s perspectives and develop a sense of global citizenship.
We strongly believe that play is the natural language of children. Play serves as a powerful tool for exploration, discovery, and development. Our approach to learning is designed to incorporate play-based learning opportunities, where children can engage in hands-on activities, imaginative play, and problem-solving tasks. Through extending invitations to play, we capture children’s imagination and creativity, follow their lead, and provide them with ownership of their learning. It is through play that children develop essential skills such as communication, cooperation, and resilience.
Individualised Care and Development:
We understand the importance of individualised care and attention in a child’s development. Our experienced and compassionate educators take the time to get to know each child, and by being fully present, build strong relationships based on trust and respect. We create opportunities for children to set goals, celebrate achievements, and embrace challenges at their own pace, fostering a sense of self-confidence and independence. Rituals/Routines are a big part of our lives. They give us order and stability and the reassurance that comes from reliable, consistent patterns of activity. They support Children to regulate their lives in a world that is often fast-paced and busy. And they provide a framework for ensuring the important ingredients for staying healthy, for maintaining a strong sense of wellbeing and a sense of purpose.
Partnership with Families:
We believe that the involvement of families is crucial in a child’s development. We actively encourage open communication, collaboration, and partnership with families. We strive to create a strong bond between home and the centre, ensuring that families feel supported, involved, and well-informed about their child’s learning, development, and well-being. We recog1nize that families are the primary educators in children; s lives and value feedback and contributions to optimize the child learning.
Safe and Healthy Environment:
The safety and well-being of every child is our utmost priority. We maintain a secure and clean environment that meets the highest standards of health and safety. We follow strict protocols and procedures to ensure the physical and emotional safety of all children in our care. We provide nutritious meals and promote healthy habits, fostering a positive foundation for lifelong well-being.
LEAD Childcare values a culture of critical reflection. Educators are supported and encouraged to be lifelong learners, continually developing their professional knowledge and skills, and reflecting on current practices to develop quality improvement. This informs their future practice and allows educators to build on and optimise each child’s learning opportunities. We aim to “help every child be the best they can be.” Our Educators bring with them a love for learning an approach that reflects care and nurturing, kindness and a passion for working within the Early Childhood Sector.
With several Centres throughout Queensland, each LEAD Childcare Centre has developed their own philosophy that reflects their community’s and families’ needs.
The vision for our organisation put simply, is to “help every child be the best they can be”. Our underlying practices are anchored by our mantra that LEAD Childcare is “a home away from home” and the security and love that this provides the children, ensures we can help every child to do more, learn more and be more. Our actions uphold our values that see children as competent and capable learners who are our leaders of tomorrows future.
Set an example for others to aspire to
Do your best
Acknowledge the good work of others
Be generous with your praise and cautious with your condemnation
“Always remember that your actions are being watched by those in your care”